If you require assistance please do not hesitate to contact us using the available methods: | Telephone General Enquiries & Customer Support:
01444 455993 (UK Local Rate Call)
International Customer Support Line:
+44 (0)1444 455 993
Our telephone lines are open between
10:30am – 5:30pm GMT, Monday-Friday and 2pm – 4:20pm GMT Saturdays. Regular Mail Send standard mail correspondence:
The House of JAH
6 Heasewood
Bolnore Village
Haywards Heath
West Sussex
RH16 4TJ
United Kingdom | Email (preferred method) General Enquiries / Customer Support
For all general enquiries please email info@thehouseofjah.co.uk. Order Queries
If you have a query regarding an existing order please email your order number and nature of query to sales@thehouseofjah.co.uk. Travel Queries
If you have queries regarding a travel booking please email travel@thehouseofjah.co.uk. |
Having trouble reaching us by phone?
Please be aware, our telephone number is not currently manned during our full business day. Owing to the fact that the majority of possible questions are answered within this site. When you get through to our answering machine please leave your name, number and a brief message; please mention whether you are calling about the online shop or for holiday information from JAH Travel.
We're happy to hear your input about our site as well as any comments or suggestions you may have regarding products/services.
Not receiving replies to emails?
If you have contacted us recently, but have not yet received a reply, your Internet Service Provider (ISP), e-mail client (e.g. Outlook) or web-based email service (such as Hotmail or Yahoo) may be blocking e-mail from TheHouseofJAH.co.uk. If you suspect this is happening, please check the junk email or spam folder, as messages are often automatically moved there.
Consult the help section of your e-mail program to see how to alter the settings that filter junk email or block mail, to prevent this from recurring. You may need to add TheHouseofJAH.co.uk to your 'safe' list in order to receive future mailings from us. Please contact us again with your question after you have taken the necessary steps to be able to receive email from us.
